The PointCentric Go-Live Plan
Your 90-Day Path to
Go-Live
We guide your team from kickoff to Go-Live with the training, support, and direction needed for a confident launch.
Our Goal
Help your team feel confident, prepared, and successful from kickoff through Go-Live and beyond.
Your 90-Day Go-Live Plan
Most retailers successfully launch within approximately 90 days when onboarding milestones are completed on schedule.
The Roadmap
Six Phases, Start to Launch
Guided Implementation
Training Options Built Around Your Team
Virtual Training
Interactive Zoom sessions tailored to your workflows, departments, roles, and operational processes.
San Diego Training
Hands-on training and workflow reviews at our San Diego office in a focused environment.
On-Site Training
A personalized experience at your location, tailored to day-to-day workflows. Additional cost applies.
Guided Data Transition
Clear Responsibilities. Guided Setup.
Myriad Imports
- Vendors
- Models
- Chart of Accounts
- General Ledger
- Customer Accounts
- Inventory
- Frame Models
- Custom Options
We Configure Together
- Accounting setup
- Users and permissions
- Stores and codes
All imports use Myriad-provided templates — and we guide you through each one.
Shared Accountability
How We Succeed Together
Myriad Software
- Provide access to the PointCentric training environment throughout onboarding
- Guide weekly milestones and provide dedicated Zoom support
- Deliver role-based training tailored to each department
- Lead workflow reviews and onboarding adjustments
- Coordinate Live Database preparation and confirm rollout readiness
- Provide hands-on support throughout launch week
- Provide ongoing support beyond Go-Live
Your Team
- Designate a primary project contact to guide decisions
- Participate in training and milestone reviews
- Gather and prepare data from your current system
- Complete configuration setup with Myriad’s guidance
- Review workflows and share questions before launch
- Maintain timely communication and responsiveness
- Participate in check-ins and share honest feedback
A successful launch means your team feels comfortable, aligned, and confident using PointCentric in day-to-day operations.
Our Commitment to You
A Strong Foundation for Long-Term Growth
Implementing new software is more than a technology project — it’s an investment in the future of your business. We’ll guide and support your team every step of the way.
Ready When You Are
Start Your 90-Day Path to Go-Live.
See how PointCentric onboarding works, phase by phase, with a dedicated Myriad team alongside your own.